

1. INTRODUCTION Chat To Clients Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable international data protection standards.
2. DATA WE COLLECT We collect personal information that you voluntarily provide to us when you apply for the Growth Engine, subscribe to our newsletter, free resources, communicate with us via social channels, or purchase products. This includes:
- Identity Data: Name, company and job title.
- Contact Data: Email address and phone number.
- Financial Data: Billing address and payment card details (processed via secure third-party processors).
- Technical Data: IP address and tracking data via cookies.
3. HOW WE USE YOUR DATA We use your data to:
- Fulfill and manage your Growth Engine license.
- Process payments and prevent fraudulent transactions.
- Deliver our "Hot Tip of the Week" and other marketing communications.
- Conduct remarketing and targeted advertising via platforms such as Meta and Google.
4. DATA DISCLOSURE & THIRD PARTIES We share data only with essential service providers necessary to run the Growth Engine infrastructure, including GoHighLevel (CRM), Google Workspace (Documentation), ClickUp (Project Management), n8n, Zapier, Make (Automation), ChatGPT, Claude, Manus, Gemini, Perplexity (AI), and Airwallex, PayPal, Stripe (Payments). We do not sell your personal data to third parties.
5. YOUR RIGHTS (PDPA) Under the PDPA 2010, you have the right to access your data, request corrections, or withdraw consent for marketing. To exercise these rights, please contact our Data Protection Officer at support[at]email.chattoclients.io.
6. GOVERNING LAW This policy is governed by the laws of the Federal Territory of Labuan, Malaysia.